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Services
Care ConciergeBackup Care
Solutions
For EmployersFor Health PlansFor Families
Impact
ROICase StudiesStories
Company
Our StoryCare TeamCulture & ValuesCareers
CARE CONCIERGE

Personalized, empathetic care for every family

Wellthy's Care Concierge brings employees peace of mind by connecting them with dedicated professionals who understand that every care journey is unique. Our experts combine hands-on support with innovative technology to help families navigate day-to-day care needs and advocate through the complex healthcare system.

Our Care Team—the largest in the market—brings decades of combined experience to every family's situation. These compassionate experts are the heart of Wellthy, providing knowledgeable guidance with genuine warmth and understanding.
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concierge-hero

Supporting employees with care journeys that span every phase of life

Care needs rarely exist in isolation. We recognize that your employees often navigate multiple, overlapping care responsibilities—whether they're coordinating eldercare while raising children, supporting a family member through cancer treatment, helping a teen navigate mental health challenges, and so much more.
Raising a family
Raising a family
Managing pers…al health
Managing personal health
Complex needs
Complex needs
Aging loved ones
Aging loved ones
Loss
Loss
Raising a family
Raising a family
Managing pers…al health
Managing personal health
Complex needs
Complex needs
Aging loved ones
Aging loved ones
Loss
Loss

Completing a diverse and extensive list of caregiving projects and tasks

With Wellthy Care Concierge, expert Care Team professionals roll up their sleeves and take action to get things done for families. We’ve completed hundreds of thousands of projects and tasks for families—finding solutions and ensuring they get the right care support when they need it.

From securing in-home support and navigating benefits to finding legal resources and unlocking financial assistance, our Care Concierge can handle the heavy lifting so your employees can focus on what matters most: their families and their work. On the right, take a look at the types of tasks and duties we help families navigate.

After all, employees already have full plates. Adding complex care coordination shouldn't mean working double shifts for them.
Finding/accessing providers
Leave of absence support
Unlocking financial support
Finding babysitters or nannies
Educational planning for care
Coordinating with providers
Finding legal resources
Identifying in-home support
Locating housing resources
Advocacy with billing, waitlists, etc.
Managing applications for grants/programs
Virtual caregiving training
MEMBER STORIES

A profound impact on employees and families

Each and every day we hear from families about how meaningful it is to be paired with a care expert who can help them solve their care needs and challenges. Read more from members who’ve been able to rely on Wellthy’s Care Concierge for support on their care journey.
annie
An illustrated rendering of blue stylized quotation marks.

The team at Wellthy has been incredibly responsive. They have helped answer some of my questions about my aging mother's future housing options and insurance coverages. It's been a pleasure and a relief to have the team's expertise and know-how to navigate next steps.

Annie, Wellthy member
anthony
An illustrated rendering of blue stylized quotation marks.

This was my first time using this service and it was for a very complex situation with a grandparent in need of moving from one state to another and help with assisted living options and insurance plans. My Care Coordinator was sympathetic, attentive, understood my needs and acted quickly. I was able to navigate thistough life situation with the help I really needed.

Anthony, Wellthy member
valerie
An illustrated rendering of blue stylized quotation marks.

Wellthy was a big help with finding facilities and a home aid for my mom. Caring for someone with dementia can be a lot some days, and having the Wellthy group take care of this took a load off of me and my family.

Valerie, Wellthy member
Joni
An illustrated rendering of blue stylized quotation marks.

My Wellthy Care Coordinator has been a great help to my sister and me with regards to our Father's care. She helped us with the Veterans Affairs Department and was able to put us in touch with a social worker to work through my Father's military benefits. She made sure to check in with us in case we had additional questions or required further assistance. We are very appreciative of all of the assistance she provided us.

Joni, Wellthy member
Darcie
An illustrated rendering of blue stylized quotation marks.

Relief. Validation. Disbelief. I’ve searched for the words to describe what it felt like for Wellthy to take the mental load and the phone call burden off my plate for a complicated billing issue. I extend my most heartfelt gratitude to Wellthy — this is wellbeing. This is employee support.

Darcie, Wellthy member

Technology that empowers employees and their care circle

Making care coordination simpler, smarter, and more connected
Coordinating care requires powerful tools that support employees and families every step of the way. Wellthy's digital platform transforms the caregiving experience by bringing together human expertise and intuitive technology. The result? A seamless experience that helps your workforce and their families feel supported, organized, and in control of their care journey. Here's how our platform makes it happen.
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Care Circle
Through our platform, employees and individuals can connect their entire care support network in one secure space — where family members, friends, and care professionals can collaborate seamlessly. This shared environment ensures everyone stays coordinated and informed about a loved one's care.
Wellthy Care Circle showing four people added to the Care Circle
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Task Management and Messaging
Stay organized and connected with powerful task-tracking tools that keep care plans running smoothly. Securely share documents, manage to-dos, and maintain direct communication with your dedicated Care Coordinator all in one place.
A hand holding a smartphone with the Wellthy mobile app messaging view open
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Benefits Navigation and Referrals
Help employees maximize their benefits investment with smart guidance that connects them to the right resources at the right time. Our platform ensures your workforce discovers and utilizes available support programs, driving better engagement with your benefits ecosystem.
a man looking at his smartphone, with his Wellthy Benefits UI overlaid.
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Content Library
Families and employees have access to Wellthy's comprehensive library of practical caregiving resources - from detailed guides and on-demand webinars, to checklists and quick-reference documents. These easily shareable resources help employees support not just themselves, but their entire care circle.
A woman looking out the window with Wellthy UI overlaid
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Care Planning
Having the tools and support to plan ahead for caregiving needs can make all the difference for a family. We help employees and families stay organized, with step-by-step tools for any care scenario. From exploring senior living options to documenting medical preferences, our centralized planning resources help families make informed decisions and prepare for what's next.
Care Planning - a man in a wheelchair at the playground with his son. Wellthy Care Planning UI overlaid.
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Community
Caregiving can often feel like an isolated or siloed experience. Our Community platform ensures family caregivers and employees can connect within a peer-to-peer and expert moderated environment — creating the space where families can share their stories, learn from one another, and access much needed resources on care.
Community - A woman on a virtual support group

Ever-evolving care support for today’s families

Our Care Team works hand in hand with families every day, keeping a close eye on changing needs and finding new ways for Wellthy to lend a helping hand. Here are a few newer ways we’re ensuring that our members have the support they need, when they need it.
A woman nursing her newborn baby
A teenager on her phoneA mom comforting her son in an emergency shelterA cute French bulldog
Expectant Parent and Early Childhood Support
Wellthy’s parenting support is here for every step, from family planning through the toddler years. Our expert Care Team can help with everything from fertility and adoption resources to prenatal education, postpartum guidance, sleep coaching, and childcare options—always tailored to individual family needs.
Teen Support
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Families raising teenagers face unique challenges which parents and guardians might not feel prepared to handle. Wellthy’s Care Team is here to help: connecting families to teen mental health services, substance use support, life skills coaching, LGBTQ+ and gender-affirming resources, parent education, and more.
Natural Disaster Support
Compassionate, hands-on help for families before, during, and after disaster strikes. Our Care Team can assist with creating evacuation plans, finding safe shelter, replacing important documents, and connecting with emergency resources. We stay by each family’s side through the uncertainty, helping them navigate challenges and move toward recovery.
Pet Concierge
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We know pets are family too, and taking care of them isn’t always easy. Pet Concierge support is here to make sure your furry loved ones get the care they need: finding vets or specialists, navigating pet insurance, vetting daycares, and more. Let our care experts help with all of the tough stuff, leaving you with more energy for playtime!

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Learn how Wellthy can help you and your employees with the care infrastructure needed through all of life’s vital moments.
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